First of all, let us discuss open
manuals. Computer users, of course, have been doing free online
documentation pretty much since the beginning of the Internet. The
most renowned collection, I imagine, is Wikipedia. An open manual,
however, has a more formal structure, with numerous chapters put
together into a book-like form, in order to guide the user
extensively in a single technical activity. Also, an open manual is
clearly placed under an open license, unlike, say, a blog post which
contains technical information but reserves all copyright privileges.
My flagship example is
flossmanuals.net. The site provides free online manuals for a variety of open source
software, such as streaming software, office software, and networking
utilities. If a user wishes to contribute to a manual, he navigates to
the "write" section of the site and selects the appropriate
manual. He either selects a chapter to edit, or enters the name of a
new chapter to create. The contributor is also provided with a set of
writing guidelines, both for the specific manual, and for manuals in
general. If the user wishes to create a new manual, he must e-mail a
request to a site maintainer, who reviews the request and starts the
project.
In FOSS tradition, the content of the
manuals are open for review and for modification. However, the
structure of the interface and procedures are a little more formal than many open content environments, maintaining an
overall higher level of quality.
I believe open manuals like this will
continue to gain popularity over traditional technical manuals.
Traditional manuals, often in printed format, tend to be expensive,
and not readily available to the interested learner. But the open
manual is readily available for reading and distribution. The
traditional technical manual can only be modified at the author's
discretion (who, of course, is at his liberty to retire from writing
whenever he wishes) but the open manual can be modified as soon as it
becomes inaccurate.
I will also
briefly discuss open textbooks. The idea is roughly the same as the
open manual, except that the open textbook is targeted at the
scholastic community, and covers scholastic subjects. Wired.com
posted an article last year entitled Open Source Textbooks
Challenge a Paradigm
which discussed flatworldknowledge.com
and its novel approach to textbook marketing. The textbooks are
produced under an open license, and can be read online for free. The
site makes money through related services, such as selling
attractively formatted printed versions of the manuals to those who
want them in book form.
The
advantage to the student is obvious, as it avoids the oh-so-familiar
pain of having to buy a book if you are not sure you are going to
need it. And teachers benefit as well, because they are able to
modify a section of a textbook if they feel it is inaccurate.
Currently there seems to materials available for around sixty
different classes.
I am
not aware of a writer who has specifically criticized the idea of an
open manual or an open textbook. One would probably, though, use the
same arguments used against any open content system. For example, one
article
pointed out a number of the disadvantages of Wikipedia, such as edit
wars, vandalism, and the insertion of opinion and inaccuracies by
non-experts. But I think people will see that open manuals and open
textbooks are less prone to this problem, for one because of the more
formal nature of their construction, but also because they are, by
nature of their content, going to spend a lot more time under the
scrutiny of the experts. And for classes or large projects, the
teacher or project leader can always download a copy and make any
necessary modifications before distribution.
So I
believe open manuals and open textbooks could become very popular as
technicians, teachers, and students begin to see that there is an
alternative to the limitations and expenses of the traditional model. And these professionals are encouraged to find some area of the new open
documentation in which they can be regularly contributor, or can
provide knowledgeable peer review for efforts of others.